SamosCars Rental Terms & Conditions
Terms and conditions apply to Samos islands
We are able to secure a car for the requested period from the selected category (same size, same transmission, same fuel type), but we are not able to guarantee an exact model from the categories where more than on model is listed. In any case your preference will be noted and will be set as a priority.
Driver’s Terms
Drivers should be at least 23 years old with a valid drivers’ license, issued at least 2 year before.
Accepted driving licenses from any EU country
Non-European and issued from any participant country in Vienna’s Convention on Road Traffic
*In case the driver’s national driving license (which must be in your possession for at least one year) does not match any of the above requirements, a valid International Driving License – IDL -, along with the national driving license, will be required, IDL can be one (1) day old.
Rental Cost Pay-off Policy
We require all our drivers to pay-off the total rental cost (number of days) prior to receiving the vehicle.
Methods of Payment
We offer credit/debit card (Visa, American Express, Diners Club, Mastercard) or cash payment options. Cash payments is no problem.
Pick-Up and Drop-Off Vehicle Inspection
Upon presented with the car, it is important to inspect the condition of the vehicle together with a representative from the Car Rental provider. Any pre-existing signs of “Wear-and-Tear”, including but not limited to, scratches and dents, should be reported to avoid being wrongly charged for damages not incurred by you. You will be asked to sign a relevant “Fair Usage” form upon booking and upon the return of the vehicle
Rental Price Inclusives
The following are included by default in the rental rates for all our vehicles:
17% VAT
Additional Driver
Unlimited mileage
Free Pick-up/Drop-off service at Samos International Airport,Pythagorio,Samos Town,Kokkari and hotels in those areas
Full Insurance with liability sum (CDW)
Civil liability and Third Party liability Insurance with liability sum
Fire and Theft protection (FTP)
24hr Customer Support phone service
24/7 Roadside Assistance
FREE Replacement Vehicle of same or higher group, in case of mechanical failure or accident, not by fault of the driver
Unlimited Km
extra option:
Full Damage Waiver Insurance with significantly reduced liability sum (FDW)
Vehicle Pick-Up/ Drop-Off Options
We offer Free pick-up/drop-off at Samos International Airport, Out-of-hours service. Our agency offers to all drivers of our rental cars a level of flexibility for changing the pick-up/drop-off location of the initial agreement, after contacting our office at least 3 days prior to the pick-up/drop-off date, whichever’s location needs amending. For delivery/collection of the leased vehicle to any location outside Samos International Airport,Pythagorio,Samos Town,Kokkari , out-of-hours service, as well as changing the pick-up/drop-off location of the initial agreement, additional charges may apply. We strongly advise to contact us in advance, so that we may inform you of any such surcharges.
Additional Drivers and Charges
If more than one driver wish to be added for a particular leased vehicle from our agency, they should be clearly stated upon booking. Across all cars in our fleet, there is no extra cost for including a second designated driver.
Extending/Cancelling the Rental Agreement
You may cancel your booking or rental agreement at any time. no charch for that
Rental Vehicle Insurance Options
All our rental cars are covered by mixed insurance, which is included in the default rental rate. Mixed Insurance is a Collision Damage Waiver (CDW) with limited excess/deductible also referred to as driver’s liability sum. Excess/deductible is the amount you may have to pay in case of damage to the body of the leased vehicle by your fault during your rental period. The excess sum varies depending on car group. Please note the following parts are NOT covered by the insurance:
Wheels and tyres
Windows and mirrors
Undercarriage
Engine
Car’s interior
Flat battery
Personal belongings
Lost keys
Extras, such as GPS, child seats
Towing charges
The driver may choose to minimize the excess amount further by opting for our Full Collision Damage Waiver (FDW). This insurance option reduces significantly, but does not eliminate, the driver’s liability sum, and further extends to cover windows, mirrors, wheels and tyres.
All insurances are void, if the driver is ruled to have not been complying with the current driving law and regulations, effective in Greece.
Rental Car Fuel Tank Policy
At the end of the rental period, the driver is expected to return the leased vehicle with the same amount of fuel as received from our agency. In case fuel in the car tank upon return is less than the initial amount, our agency reserves the right to charge the driver for this difference.
In cases where the rental car is returned with excess fuel than what it was received with, our agency is under no direct obligation to reimburse any fuel cost difference.
Late Drop-Off Time Window and Charges
We take under consideration that there are many factors which may inevitably impact on the return time of your rented car. To account for such instances, we offer a free-of-charge 1hr leeway on top of the return time of each vehicle as it appears on the rental agreement, the extended return time not exceeding our normal business hours. Past this time window, and in the absence of prior contact to our agency, the driver will be charged with an additional day’s rental cost, at the current rental rate, unless otherwise agreed with our agency.
In the perpetual absence of contact past this point, our agency may be prompted to file a vehicle theft report and to other legal measures for securing the safe return of the rental car, the cost of such proceedings being ch(one hours arged to the driver of the vehicle in question.
Rental Vehicle Replacement
If you are not satisfied with your rental, or in case of a mechanical failure, or accident, either of the latter not by your fault (and provided you have been driving with caution and with the appropriate preemptive measures in place, prior to the incident), our agency will replace your vehicle with another of the same or higher group at the initial rental agreement’s rate. If the mechanical failure, or accident are ruled to have been caused due poor driving behavior on your part and/or not complying to the current driving laws and regulations effective in Greece, our agency is not obligated to replace the damaged leased vehicle. If the vehicle is replaced under such circumstances, our agency does not guarantee the same rental rate as the initial agreement.
